SpinzWin Casino Privacy Policy

Welcome to SpinzWin. This Privacy Policy explains how we collect, use and safeguard the personal data you provide when using our online casino and sports betting services. We take your privacy seriously and set out below the types of information we hold, why we hold it and how you can exercise your rights.

Types of data we collect

Personal data

We collect information you provide when registering or verifying your account, such as name, date of birth, address, email, telephone number and identity documents required for age and identity checks. We also collect payment details needed to process deposits and withdrawals, subject to processor storage rules.

Technical data

Technical data includes IP address, device identifiers, browser type, operating system, and log information about your sessions. This data helps us maintain site security, troubleshoot issues and improve performance across mobile and desktop.

Transactional data

We record transactional data such as deposits, wagers, wins, losses, bonuses claimed and game history. We use this information for account administration, responsible gambling checks and to comply with legal and regulatory obligations.

How we use your information

We use personal and technical data to create and administer your account, process payments, carry out identity and affordability checks, detect and prevent fraud, and provide customer support. Transactional data is used for payment reconciliation, responsible gambling monitoring and to comply with regulatory reporting. Where permitted, we may send marketing communications - you can opt out at any time via your account settings.

Data protection practices

We protect personal information using appropriate technical and organisational measures, including encryption, access controls and regular staff training. We limit access to your data to authorised personnel and require third-party suppliers to maintain suitable security standards through contractual commitments.

Cookies and tracking technologies

We use cookies and similar technologies for site functionality, session management, analytics and advertising. You can manage cookie preferences via the cookie banner and through your browser settings. Third-party cookies may be set by analytics and advertising partners; please review their policies for further details.

User rights

You have the right to access, correct or request deletion of your personal data, to object to or restrict processing and to withdraw consent where processing relies on consent. You may also request a portable copy of certain data. To exercise any right, update your account details or contact [email protected] and we will assist.

Access, correction and deletion

We will verify your identity before fulfilling requests to access, rectify or delete personal data. We retain information for as long as necessary to provide services, to meet legal obligations and to resolve disputes. When data is no longer required, we will securely delete or anonymise it.

Information sharing and third parties

We share information with service providers (payment processors, identity verification firms, game and platform providers), regulatory bodies when required, and law enforcement if obliged. Spinz Win only shares the minimum data necessary and uses contracts to ensure third parties handle data in line with this policy.

Privacy policy updates

We may update this policy to reflect changes in our practices. Significant updates will be posted on the site and, where appropriate, notified to account holders. If you have questions about this policy, contact [email protected].